Privacy Policy

Effective Date: 2023/09/06

1. Introduction

At Bella Ragazza Stay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information. By accessing or using our website (https://bellaragazzastay.co.za) or our services, you consent to the practices described in this policy.

2. Information We Collect

a. Personal Information: When you make a reservation or interact with our website, we may collect personal information, including but not limited to your name, email address, phone number, and payment details.

b. Log Data: Our servers automatically record information when you access our website. This may include your IP address, browser type, device information, and the pages you visit.

3. How We Use Your Information

We may use your information for the following purposes:

  • To process and manage reservations.
  • To communicate with you about your reservations and inquiries.
  • To improve our services and website.
  • To send you promotional materials or offers (only with your consent).
  • To respond to your requests and inquiries.
  • To comply with legal and regulatory requirements.

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic and tailor our services to your preferences. You can control cookies through your browser settings.

5. Disclosure of Your Information

We may share your personal information with:

  • Service providers who assist us in providing our services.
  • Legal authorities when required by law or to protect our rights.
  • Third-party advertisers (only with your consent).

6. Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Withdraw your consent for marketing communications.
  • Request the deletion of your personal information, subject to legal and regulatory requirements.
  • Object to the processing of your personal information for certain purposes.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns regarding our Privacy Policy or the use of your personal information, please contact us at info@bellaragazzastay.co.za.

By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.